Friendly NeighborPractical websites & software

the process

A simpler way to get technical help.

Four steps from "something is broken" to "it's handled." No complicated proposals, no surprise invoices, no technical jargon required to get started.

01

Tell me what is going on.

Answer a few practical questions. No technical jargon required — just describe what's frustrating, broken, slow, or missing. You do not need to know what the solution is.

Takes about 5 minutes. No commitment required.

02

I recommend the next practical step.

I review what you shared and suggest the most right-sized solution. Not a sales pitch. An honest recommendation — including what's not worth doing yet.

You'll hear back within 1–2 business days.

03

I fix, build, or improve it.

Clear scope, practical timeline, direct communication throughout. I do the work. You stay informed without needing to manage a team of contractors or figure out the technical details.

Scope defined upfront. No surprise invoices.

04

I help maintain it.

If ongoing support makes sense, I offer maintenance options so the system stays healthy long-term. No more wondering who to call when something breaks.

Optional — only if it makes sense for your situation.

good questions

Common questions.

Do I need to know what kind of project it is?

No. That is what the intake is for. Just describe what is frustrating, slow, broken, or missing. I will help figure out the right category.

Do you work with WordPress?

Yes. I work with WordPress, custom-built websites and apps, third-party integrations, automations, and a range of common business software. If you are not sure whether your system qualifies, tell me what is going on and I will let you know.

What does getting started involve?

A few practical questions about your situation — what you are trying to fix, build, or improve, what it is affecting, what your rough budget looks like, and how to reach you. No phone call required to get started.

Is there a cost to get started?

No. This is how I start a conversation. There is no cost and no obligation. I will review what you share and recommend the most practical next step.

How long does it take to hear back?

Typically within 1–2 business days. I will follow up with either a recommendation or a quick question if I need more context.

Do you work with businesses outside your local area?

Yes. Most of my work happens remotely. I can handle websites, software, and integrations for businesses anywhere.

Ready to figure out the next step?

It takes about 5 minutes. No obligation, no sales call required.

Tell me what you need